Whānau Ora Navigator Service

This service is for anyone who needs support getting through a current situation. Based on te whare tapa whā, this personalised service meets you where you’re at and navigate support and services that are available. We’re here to lift your wairua and journey with you.

Who should use this service?

People who need support — from crisis to every day support to create the life you have always wanted. Whānau Ora belongs to whānau and families. It puts you in control of services you need to build on your strengths and achieve your goals. We navigate this journey with you, every step of the way.

What is included?

  • A wide range of support is offered as part of this service. We really do meet you where you are now and these can include:

  • Working with other organisations to help you find the right connections to services

  • Navigate through available services, options and break down barriers to wellbeing and achieving in life

  • Immediate crisis support to help get you out of survival mode and into a place of living to thrive

  • Small amounts of funding available to overcome barriers and achieve goals

  • Reconnecting you with whānau and whakapapa

  • Emotional coaching and support to lift your wairua and mana

  • Exploring rongoā and alternative ways to heal you and your whānau

  • Goals, dreams and aspirations using the Te Whare Tapa Wha model


We take referrals from a number of other service providers, as well as self-referrals


As long as you need

How long

There is no cost to this service


One-on-one meetings with your navigator. Come to us or we come to you


Kōkiri — 51 Macandrew Road, South Dunedin

Meet your Navigator

A woman with a head scarf and dreadlocks sits in a chair smiling at the camera.

Jillian Waitere

Ko Maunga Atua Te Maunga.
Ko Tokomairaro Te Awa.
Ko Tokomairaro Te whenua.
Ko Tutemahurangi taku hoa tane (Tainui Te Iwi) (Ngāti Mahanga, Ngāti Te Wehi).
Ko Keanu rāua ko Shylo āku tama.
Ko Alisha taku tamāhine.
Ko Sophie Jay rāua ko Saylor Rewa Keni āku mokopuna.
Ko Jillian Waitere āhau.

Born and raised in Tokomairaro (Milton). Spent a huge part of my life in the shearing industry. My passion is Rongoā and Rongoā Māori, spending time with whānau and learning about the ngahere.

I love working with whānau, walking alongside them on any journeys they embark on. I enjoy working with whānau through a Te Ao Māori lens. Being a Whānau Ora Navigator is extremely rewarding mahi that is different every day.

Other options

Other services at Kōkiri

A woman and a young girl making a cake together in a kitchen

Certificate in Whānau Ora (Level 3)

A woman and a man are in a vegetable garden harvesting lettuce and green vegetables with the houses in the background.

Certificate in Mahinga Kai (Level 3)